Terms & Conditions
Introduction
Welcome to KareTeam. These Terms and Conditions ("Terms") govern your access to and use of our website and online software solution designed to help family caregivers manage age-in-place care for their aging loved ones. By accessing or using our services, you agree to be bound by these Terms.
Definitions
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"Service" refers to our website and online software solution.
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"User," "you," and "your" refer to individuals who access or use the Service.
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"Caregiver" refers to family members or designated individuals who use the Service to manage care.
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"Care Recipient" refers to the aging individual receiving care.
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"We," "us," and "our" refer to the company providing the Service.
Account Registration
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You must register for an account to access our Service.
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You must provide accurate, current, and complete information during registration.
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You are responsible for maintaining the confidentiality of your account credentials.
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You are responsible for all activities that occur under your account.
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You must notify us immediately of any unauthorized use of your account.
Consent and Authorization
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As a Caregiver, you represent that you have proper authorization to manage care for the Care Recipient.
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You are responsible for obtaining appropriate consent from the Care Recipient when required by law.
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You agree to use the Service in compliance with all applicable laws regarding elder care, privacy, and medical information.
Privacy and Data Protection
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Our collection and use of personal information is governed by our Privacy Policy.
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You acknowledge that the Service may involve the collection and storage of sensitive personal and health information.
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You agree to provide notice to Care Recipients about information being collected and stored in the Service.
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We implement reasonable security measures to protect data, but cannot guarantee absolute security.
Acceptable Use
You agree not to:
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Use the Service for any unlawful purpose
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Impersonate any person or entity
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Upload or transmit viruses or malicious code
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Attempt to gain unauthorized access to the Service
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Use the Service in any way that could damage, disable, or impair the Service
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Share your account credentials with unauthorized third parties
Content and Ownership
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We retain all rights, title, and interest in the Service, including all intellectual property rights.
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You retain ownership of any content you upload to the Service.
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You grant us a non-exclusive license to use, store, and process your content solely for providing the Service.
Third-Party Services
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The Service may integrate with or link to third-party services.
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We are not responsible for third-party services and make no warranties about them.
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Your use of third-party services is subject to their terms and conditions.
Disclaimer of Warranties
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THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.
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WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
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THE SERVICE IS NOT INTENDED TO REPLACE PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.
Limitation of Liability
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TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
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OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, or expenses arising from your use of the Service or violation of these Terms.
Termination
We may terminate or suspend your access to the Service at any time, with or without cause.
You may terminate your account at any time by following the instructions on the Service.
Upon termination, your right to use the Service will immediately cease.
Changes to Terms
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We may modify these Terms at any time.
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We will provide notice of material changes to the Terms.
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Your continued use of the Service after changes constitutes acceptance of the modified Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Colorado without regard to its conflict of law provisions.
Dispute Resolution
Any dispute arising from these Terms shall be resolved through Arbitration in Colorado.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Contact Information
If you have any questions about these Terms, please contact us at info@kareteam.com ].
Acceptance
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.
Last Updated: April 10, 2025